FAQ - BEFORE YOUR MOVE

These are typically questions that would be asked of most moving services before you move.

BOOKING AND PAYMENTS

What Payment Methods That Your Company Accept?

ANSWER: Currently, we accept all major credit cards such as Visa, MasterCard, American Express, etc. We Do Not accept Checks.

Does Your Company Book Services Directly?

ANSWER: Yes. We do book moving Services directly. However, there is a 25% deposit requirement for all direct bookings for moving labor help services book through J Sutton and Co. Moving Services LLC. The balance will be due on arrival.

Does Your Company Accepts Financial Aide/ Moving Assistance Programs?

ANSWER: No. We do not participate in any government, nonprofit or any other financial moving assistance programs at the moment. Such moving programs are often applicable with full-service moving companies. 

Does Your Company Provide On-Site/ Off-Site Binding Estimates?

ANSWER: No! We DO NOT provide home on-site/ off-site binding estimates of any kind. As a moving labor company, our company solutions are based upon hourly usage estimates based on your needs for loading, unloading, packing, help.

Moving labor help services are prebooked for the amount of hours you need for choice of either loading, unloading, packing or unpacking help services.

ABOUT OUR MOVING SERVICE

Does Your Company Provide Moving Trucks?

ANSWER: No, We DO NOT provide moving trucks. 

What Items the Movers Do Not Move?

ANSWER: We DO NOT move specialty items such as pianos, safes/ vaults, hot tubs, pool tables, antiques, motorcycles, arcade games, etc. You should contact a reliable and reputable specialty mover for such items.

Do the Movers Bring Any Moving Equipment?

ANSWER: We DO NOT provide hand trucks, dollies and moving blankets or pads for protecting furniture. Such items are available for rent or purchase by most local rental truck providers or stores.

Do Movers Bring Any Free Moving Supplies?

ANSWER: We DO NOT provide moving supplies such as boxes, packaging tape, etc for your move. Such items are available for purchase online or via local stores.

Do the Movers Pickup and/ or Drive The Rental Moving Truck?

ANSWER: We DO NOT pickup and/or drive your rental vehicle as an inclusive to our moving labor services.