MOVING LABOR SOLUTIONS
Movingfaqs: FREQUENTLY ASKED QUESTIONS (faq)
Have Questions Movingfaqs? We got answers?
Welcome to our MovingFAQs page! Here, we’ve compiled answers to the most common questions to make your moving experience with J Sutton and Co Moving Services LLC as smooth as possible.
That’s why we’ve compiled this comprehensive list of MovingFAQs to guide you through every step of your relocation journey. Cant find your answer our most frequently Asked Questions? Send us a message using our contact us
MOVINGFAQS: GENERAL MOVING QUESTIONS
WHY SHOULD I USE MOVING LABOR HELP?
Answer: Using moving labor help allows you to do some or all of the aspects of your household move thereby allowing you to control your moving costs. From packing to loading and unloading, using our local movers help you save time, money and the possibility of injury.
HOW DO I CANCEL MY MOVE?
Answer: If you booked/ placed your move through a third party websites such as Movinghelp, Uhaul, Hireahelper, etc.) service you will need to go through that company to process your cancellation and refund. In such cases, since we in effect did not accept any monies directly from you, we are not responsible to issuing any refunds to you.
WHAT PAYMENT METHODS THAT YOU ACCEPT??
Answer: We DO accept credit cards, PayPal and Square. We Do Not accept Checks. In the future, we will be accepting some popular crypto currencies.
HOW DO I GET MY REFUND MONIES PROCESSED?
Answer: Refunds are issued in accordance with our refund policies, Any moves booked and purchased from us directly are refunded directly from our company J Sutton and Co Moving Services LLC.
However, If you purchased services through a third party entity, such as (Movinghelp, Uhaul, etc.) you will be responsible for contacting that same third party company directly to get any refund monies that you paid them.
DO YOUR COMPANY PROVIDE MOVING ESTIMATES?
Answer: No! We DO NOT provide on-site/ in-home binding estimates of any kind. As a moving labor company, our company solutions are based upon hourly usage estimates that are based on your needs of our customers. Each element of services for loading, unloading, packing or unpacking help will be based upon the time booked/ requested.
Moving labor help services are prebooked for the amount of hours you need for choice of either loading, unloading, packing or unpacking help services.
ARE THERE ANY ADDITIONAL FEES?
Answer: There are no additional fees for the moving help services that you book. However if you require any services other than those booked there may be costs and/ or fees associated with those further moving service requests.
WHAT METHODS OF PAYMENT DO YOUR COMPANY ACCEPT?
Answer: We accept all major credit cards such as Visa, Master Card, Discover and American Express. We DO NOT accept checks of any kind.
DOES YOUR SERVICE INCLUDE DRIVING THE RENTAL TRUCK?
Answer: We DO NOT pickup/drive your rental vehicle as an inclusive to our moving labor services. However, as a convenience we do offer driving help services for an additional cost.
MOVING FAQS: during and after MOVING FAQS
HOW DO I PREPARE FOR MOVING DAY?
Answer: Using moving labor help allows you to do some or all of the aspects of your household move thereby allowing you to control your moving costs. From packing to loading and unloading, using our local movers help you save time, money and the possibility of injury.
HOW DO I CANCEL MY MOVE?
Answer: If you booked/ placed your move through a third party websites such as Movinghelp, Uhaul, Hireahelper, etc.) service you will need to go through that company to process your cancellation and refund. In such cases, since we in effect did not accept any monies directly from you, we are not responsible to issuing any refunds to you.
WHAT PAYMENT METHODS THAT YOU ACCEPT??
Answer: We DO accept credit cards, PayPal and Square. We Do Not accept Checks. In the future, we will be accepting some popular crypto currencies.
HOW DO I GET MY REFUND MONIES PROCESSED?
Answer: Refunds are issued in accordance with our refund policies, Any moves booked and purchased from us directly are refunded directly from our company J Sutton and Co Moving Services LLC.
However, If you purchased services through a third party entity, such as (Movinghelp, Uhaul, etc.) you will be responsible for contacting that same third party company directly to get any refund monies that you paid them.
DO YOUR COMPANY PROVIDE MOVING ESTIMATES?
Answer: No! We DO NOT provide on-site/ in-home binding estimates of any kind. As a moving labor company, our company solutions are based upon hourly usage estimates that are based on your needs of our customers. Each element of services for loading, unloading, packing or unpacking help will be based upon the time booked/ requested.
Moving labor help services are prebooked for the amount of hours you need for choice of either loading, unloading, packing or unpacking help services.
WHATS THE BEST WAY TO PACK FRAGILE ITEMS?
Answer: There are no additional fees for the moving help services that you book. However if you require any services other than those booked there may be costs and/ or fees associated with those further moving service requests.
WHAT METHODS OF PAYMENT DO YOUR COMPANY ACCEPT?
Answer: We accept all major credit cards such as Visa, Master Card, Discover and American Express. We DO NOT accept checks of any kind.
DOES YOUR SERVICE INCLUDE DRIVING THE RENTAL TRUCK?
Answer: We DO NOT pickup/drive your rental vehicle as an inclusive to our moving labor services. However, as a convenience we do offer driving help services for an additional cost.
MOVING FAQS: U-BOX DELIVERY SERVICES
WHAT IS A UBOX?
U-Box is a portable storage container service provided by U-Haul. It allows you to conveniently store or transport your belongings during a move.
Q: Are you responsible for items that don't fit inside the U-Box container during packing?
A: No, our responsibility is limited to items that fit inside the U-Box container. If an item doesn’t fit, we are not responsible for its inclusion or disposition.
WHAT HAPPENS IF FURNITURE DOESNT FIT INTO MY NEW HOME DURING UNLOADING?
A: Our responsibility is primarily for U-Box delivery and loading or unloading related to it. If furniture items don’t fit inside your new home or building, we are not responsible for disposal or further arrangements.
HOW DOES UBOX WORK?
U-Box provides portable storage containers delivered to your location. You load your belongings, and then U-Box transports the container to your destination or stores it at a U-Haul facility.