CUSTOMER SERVICE AGREEMENT

Customer Service Agreement

Please read these terms and conditions (“terms and conditions”, “terms”) carefully before using Jsuttonandco.com website (“website”, “service”) owned and operated by J Sutton and Co Moving Services LLC  (“us”, ‘we”, “our”).

Customer agrees to

The following terms and conditions apply to all services performed by J SUTTON AND CO under this contract:

SECTION 1.

(A) J SUTTON AND CO IS RESPONSIBLE for physical loss of, or damage to, any item from external cause
while being packed, unpacked, loaded, unloaded, carried, including breakage, if the items are packed by SPM and/or if the breakage results from negligence of J SUTTON AND CO.  J SUTTON AND CO’s liability is subject to the limitations of liability described in Section 2.
1. Customers may include the following items in a shipment however, SPM is not responsible for the condition or safe delivery of:

  • Coins, currency, deeds, notes, postage stamps, letters, drafts or valuable papers of any kind.
  • Jewelry, precious stones, or precious metals.
  • Items of extraordinary value.
  • Items requiring temperature control.
  • Household pets.
  • Live plants.
  • Perishable items.
  • Furniture or other items made of pressboard, particle board or similar pressed material
    (including IKEA furniture)

2. J SUTTON AND CO will not accept the following items for shipmen

Prohibited Items

Pool tables, Hot tubs, pianos, Safes, taxidermies,

If company chooses to move such items, shall not be held liable to damage to such

HARDZARDOUS MATERIALS

Aerosol cans, Ammonia, Ammunition, Batteries, Bleach, Car batteries, Charcoal/lighter fluid, Chemistry sets, Cleaning solvents, Darkroom chemicals, Fertilizer, Firearms, Fire extinguishers, Fireworks, Fuels/Oils, Kerosene, Matches, Nail polish, Paint/Varnishes, Paint thinner, Pesticides, Poisons, Pool chemicals, Propane tanks, Sterno fuel, Scuba tanks, weed killer

Force Majeure

Neither you nor J Sutton and Co Moving Services LLC will be liable under this Agreement by reason of any failure or delay in the performance of its obligations (except for payment obligations) on account of strikes (other than strikes of a party’s own employees), shortages, riots, insurrection, fires, flood, storm, explosions, acts of God, war, governmental action, labor conditions (other than with respect to a party’s own employees), earthquakes, material shortages or any other causes that are beyond the reasonable control of such party so long as the parties will use commercially reasonable efforts, including the implementation of business continuity measures, to mitigate the effects of such force majeure.

COUNSEL
By execution of this Agreement, each of the Parties acknowledges and agrees that it has had an opportunity to consult with legal counsel and that it knowingly and voluntarily waives any right to a trial by jury of any dispute pertaining to or relating in any way to the transactions contemplated by the Agreement, the provisions of any federal, state or local law, regulation or ordinance notwithstanding.

ENTIRE AGREEMENT

This Agreement, including any attachments hereto, constitutes the entire agreement between the parties hereto pertaining to the subject matter hereof, and any and all written or oral agreements heretofore existing between the parties hereto are expressly canceled. Each party acknowledges that it is not entering into this Agreement on the basis of, and has not relied on, any representations not expressly contained herein. Any modifications of this Agreement must be in writing and signed by both parties hereto

ENTIRE AGREEMENT, CONFLICTING PROVISIONS
This Agreement entered into by you and the Company governs your use of the Site and constitutes the entire agreement between you and the Company with respect to J Sutton and Co Moving Services LLC. It supersedes any prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between you and the Company regarding the subject matter contained in this Agreement. Additional terms and conditions may exist between you and third parties, including but not limited to, Service Providers and others. You represent and warrant that those third party agreements do not interfere with your obligations and duties to the Company under this Agreement.

IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MUST NOT USE THE SITE OR PARTICIPATE IN USING MOVING SERVICES OF J SUTTON AND CO MOVING SERVICES LLC. YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS AND CONDITIONS OF THIS AGREEMENT AND YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.